Wednesday, September 09, 2009

Using the Singapore way on Dubai cheats.

Describe Singaporeans.
The first thing that comes to people who know them well is that they always complain.
You get complains about good and bad government, hot and cold weather, stupid and smart idiots etc. Anything under the sun, we all complain about it some way or other. Some good, some not so good.

I believe that is the skill I have picked up (only to use selectively) when I live in Dubai. Forget about complaining about the bad side of Dubai. It'll make you pissed off and drive you up the wall. Inefficiencies, annoyance, idiotics... blah blah - these, I still can deal with. No one is perfect.

Then comes the scam artist. I'm proud to say (maybe not so proud) that my Singapore way of complaining to the world worked.

4 months ago, I moved out of my apartment in Dubai, and was meant to get my cheque deposit back. At that time, I was told I'd get my rental deposit back in full within 2 weeks. Week after week, I chased for my money (this is not a small sum... AED4000 equiv to USD$1087).

One week i was given a brand new excuse... such as my final DEWA (electricity) bill, Gas Connection charge bill, scanned copy of the cheque etc... They needed a copy of these requested documents. FINE. I sent it to them (with absolute no acknowledgement of receipt of document).

The final straw came when I had a phone call that said "Madam, you have the wrong rental receipt, we cannot pay you your money back". What the... And there goes the click button.

Using my skill set learnt - ie. the Art of Complaining - I wrote to every body that I thought could assist me in getting my money back - such as... Dubai Police, Dubai Real Estate Regulatory Authority, the newspapers, the real estate agent, the company itself, their parent company, their local sponsors etc etc.

After 6 weeks, I got my money back. When I picked the cheque up, in my file, I saw my complaint email. I'm satisfied that Singapore has equipped us well.

Complaining is not a bad thing. It's a matter of when you complain, and what you complain about!

Very proud to be Singaporean

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